Skype for Business (previously called Lync 2013) is now part of Office Installation. Since Lync 2013, Microsoft has added many features, so it might be useful to upgrade Lync 2013 to Skype for Business while keeping an Office 2013 installation. Problem is Skype for Business 2016 registers Office 2016 Components on top of the Office 2013 ones. This will break the UpSlide link system.

Problem

You are using Office 2013, with Skype for Business installed. When you try to export data with UpSlide, this message appears in Excel: 

When trying to update, you also get this message:

Solution

There are two ways to solve this issue.

First solution

Install a stand-alone version of Skype For Business 2016. Please follow the below steps:

• Uninstall Office 2013
• Uninstall Skype for Business 2016
• Reinstall Office 2013
• Install Skype for Business Basic "Standalone Client" (available here)

Microsoft recommended way of installing Skype on top of Office 2010 is to use the standalone package: https://support.microsoft.com/en-us/help/3139711/how-to-install-the-skype-for-business-basic-stand-alone-client

Second solution

Edit the registry to remove the conflicting key.

• Open Registry Editor with administrator rights (regedit.exe)
• Go to  HKEY_CLASSES_ROOT\TypeLib\{2DF8D04C-5BFA-101B-BDE5-00AA0044DE52}
• Remove the 2.8 Key

• Restart the computer.